Straight from the horses mouth...

Suffolk New College – Customer Care Workshop

Excellent! Leant a lot! Thank you!

Straight from the horses mouth...

Sales Manager, Transport & Shipping Company

Jane Bowen offers a first class training service.  She has a vast knowledge base and has fantastic interpersonal skills.  Jane is precise and measured in her approach and is 100% driven in offering a consistent and detailed training service

Straight from the horses mouth...

Nuffield Health – Time Management

I feel I can go away and really make a difference

Straight from the horses mouth...

Learning & Development Manager, Local Council

Jane delivers excellent results on key communications training. Her customer care and Supervisor’s development session are very popular, delivering important skills development with professionalism and good humour

Straight from the horses mouth...

Prestige Nursing – Recruitment Training

Jane was able to put us at ease and make the topic interesting


I listen.    You learn.    We get results.

We use as many exercises, group activities, and role-plays which are relevant to the delegate’s job roles in our training courses, which helps to enhance their learning experience and sustain interest (which is what training is all about isn’t it?).

We are able to motivate delegates, and to challenge them to self-asses and actually have the time to ‘think’ about how they currently work or behave and how they could do things differently to benefit them and their work.

We like to get the delegates to think openly and to recognise ways to improve their own personal productivity at work.  The end result could be that they are more efficient, or, a better communicator to help them achieve greater results for themselves, their internal or external customers and ultimately the organisation they work for.

We can’t change someone’s personality, however, we can assist them to think differently and consider the benefits of altering behaviour or ways of working to benefit them in their working life.

Our training courses are not lectures and we do not make people feel like they are at School!

We assist delegates to implement their own action plans from the courses, remembering that they must fit in with their own personal objectives, and their Company’s objectives.

We give constructive feed-back to delegates to enhance their learning, and to improve their confidence level.

We ensure all of the courses are tailored to the learning objectives of the delegates.

Choose Tailored Training to deliver training courses for your organisation, and you will discover why our clients keep coming back time after time.