Straight from the horses mouth...

Suffolk New College – Customer Care Workshop

Excellent! Leant a lot! Thank you!

Straight from the horses mouth...

Willis Insurance, City of London – Presentation Skills Training

Jane gave good feedback and her delivery was well paced with lots of interaction. We also had lots of practice

Straight from the horses mouth...

General Manager, Private Hospital

Jane is well liked by my team (Senior Management Team), is always reliable to do a great job and is very flexible in a range of soft skills training. I would not hesitate to recommend Jane to others

Straight from the horses mouth...

Managing Director, Logistics Company

Jane has provided our entire team with a greater understanding and highlighted the importance of customer focus and a solid approach towards satisfying their requirements. I have no doubt that the knowledge gained will put our Company in a better position as we continue to drive our business forward.

Straight from the horses mouth...

Ipswich Borough Council – Business Writing Skills Course

A very interesting and helpful course which I found extremely helpful in my work


I listen.    You learn.    We get results.

We use as many exercises, group activities, and role-plays which are relevant to the delegate’s job roles in our training courses, which helps to enhance their learning experience and sustain interest (which is what training is all about isn’t it?).

We are able to motivate delegates, and to challenge them to self-asses and actually have the time to ‘think’ about how they currently work or behave and how they could do things differently to benefit them and their work.

We like to get the delegates to think openly and to recognise ways to improve their own personal productivity at work.  The end result could be that they are more efficient, or, a better communicator to help them achieve greater results for themselves, their internal or external customers and ultimately the organisation they work for.

We can’t change someone’s personality, however, we can assist them to think differently and consider the benefits of altering behaviour or ways of working to benefit them in their working life.

Our training courses are not lectures and we do not make people feel like they are at School!

We assist delegates to implement their own action plans from the courses, remembering that they must fit in with their own personal objectives, and their Company’s objectives.

We give constructive feed-back to delegates to enhance their learning, and to improve their confidence level.

We ensure all of the courses are tailored to the learning objectives of the delegates.

Choose Tailored Training to deliver training courses for your organisation, and you will discover why our clients keep coming back time after time.